Objective

I am a student that is majoring in the fields of computers.  I am currently seeking employment that will aid and advance my education and future career plans.

Employment

1998                             Cylink Corporation                        Sunnyvale, CA

Desktop Support Technician

§     Provided technical assistance to employees

§     Performed PC repair/troubleshooting, hardware/software upgrades and installs, network setups, and new system setups.

§     Microsoft Windows 95, Microsoft Windows NT 4.0, and DOS/Windows 3.11 environments.

§     Acquired additional customer service and technical skills.

1997                             NCA Computers                           Sunnyvale, CA

Sales

§     Assisted customers with selection of computer products

§     Acquired customer service skills

Education

1998 – present               De Anza College                            Cupertino, CA

Computer Science - Transfer

§     Currently pursuing general education requirements for upper division transfer.

1994 - 1998                   Santa Teresa High School              San Jose, CA

High School Diploma

§     Participated in numerous school activities and clubs.

Computer Skills

Knowledge on Microsoft Windows 95/98, Microsoft Windows NT 4.0 Workstation, and DOS/Windows 3.11.  Software experience with Microsoft Office, Adobe Pagemaker, Adobe Photoshop, and various system utilities.  Thorough hardware knowledge: system building, upgrading, and troubleshooting IBM compatible systems including band name systems and laptops.

Volunteer experience

Provided technical services to Santa Teresa High School and assisted in maintaining the business department’s Pentium workstations.

Sacred Heart Community Service

NetDay 1996

1996 Serve-A-Thon

Numerous community projects and activities

Awards received

Commendation from the City of San Jose by Susan Hammer for 5^th place in the annual Tech Challenge of 1997, sponsored by the San Jose Tech Museum of Innovation and Advanced Micro Devices.

References

Roger Epperson                              
Repco Property Management        
P.O. Box 20763                               
San Jose, CA 95160                      
408-463-0205 Business